customer experience

How You Can Improve Customer Experience

As a business, it can be easy to focus mainly on getting more leads and getting people to make a conversion. After all, that’s how u make a profit. However, it can be easy to forget about the customers you already have and the kind of experience they’re having. Ensuring your customers have a positive customer experience is really important, as...

social listening

Using Social Listening To Your Advantage

Social listening refers to the activity of analysing posts in real time on social media around a specific subject. This can be done on bigger platforms such as YouTube and Facebook, to smaller platforms such as independent blogs and forums. Social listening is used in both B2B and B2C to gain a greater understanding of what’s going on with their competitors...

top marketing trends for 2019

Top Marketing Trends for 2019

Video Marketing Looking back at recent years, we think that video marketing shows great potential in 2019. A report by Animoto in 2017 showed that 64% of customers made a purchase after watching a branded video on Facebook. Many users of social media are influenced more by videos as opposed to traditional ads when making a purchasing decision. This is most likely due...

wordpress plugins

7 WordPress Plugins you need to try

Plugins play a vital role in wordpress websites, as they can make or break them. Quality plugins can help you effectively and efficiently run your site. Here are 10 plugins that have been tried and tested by some leading marketers. Just Writing Just Writing is a great plugin that simplifies copywriting on your site. This plugin introduces key features such as paragraph styling...

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